Welcome to the Rotherham out-of-hours service
We provide advice, information and treatment for NHS patients who become unwell when their GP surgery is closed.
Our service is specifically for those who have an urgent need, and cannot wait until surgery opening hours. We are open Monday to Friday from 6.30pm to 8.30am, and for 24 hours at weekends and during bank holidays
Who is the out-of-hours service for?
It is for you if you are an NHS patient living in Rotherham and you need urgent medical attention when your GP surgery is closed. Please only use the service if you cannot wait until your surgery is open.
How do you contact us?
Contacting the out-of-hours service is extremely easy. Simply call your GP’s normal telephone number during out-of-hours and you will be put through.
What will happen when you call the out-of-hours service?
Our team will talk to you about your symptoms to establish exactly what care you need. You might then have a telephone consultation with one of our doctors who may:
- advise you on how to treat yourself, or
- arrange a home visit, or
- call an ambulance if it is an emergency or
- arrange an appointment for you at one of our treatment centres where you’ll be treated by our highly qualified doctors and healthcare professionals.
Where can you access this service?
The out-of-hours (OOH) service is provided from three locations in South Yorkshire. The call centre is based within Rotherham Community Healthcare Centre, with treatment services provided at Rotherham Community Healthcare Centre, Montagu Hospital, Mexborough and a further unit located adjacent to the A&E department at barnsley Hospital NHS Trust.